Deposit Rules
Same minimum and maximum limits apply across all lobbies. DANA, OVO, GoPay and QRIS all follow identical processing timelines and fee structures.
LEGAL REFERENCE
Our Legal Framework
rekor77 operates with clear policies designed for Indonesia. We keep your account secure, your payments transparent, and your rights protected across every transaction.
Transparent TermsAccount SecurityPayment ProtectionDispute ResolutionPrivacy First
Policy & Jurisdiction
rekor77 provides gaming services in supported regions where local law permits. Our terms cover account creation, deposit and withdrawal procedures, game rules, and dispute handling. We comply with regional payment standards and maintain records of all transactions. Your account data is encrypted and stored securely. Withdrawals are processed according to our payment partner schedules. All gameplay is governed by the game provider's
rules, displayed before you enter each lobby.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Policy Support Channels
Live Chat
Reach our policy team instantly. Available during business hours to answer questions about account terms, payment procedures, and dispute escalation.
Email Support
Send detailed policy inquiries to our legal team. We respond within 24 hours with clarification on terms, regional compliance, and account-related concerns.
Account Settings
Review your account agreement, privacy settings, and payment history directly in your dashboard. Update preferences anytime from the security panel.
TRUST MARKERS
Policy Credibility
Encrypted Transactions
All deposits and withdrawals use bank-grade encryption. Your DANA, OVO, GoPay and QRIS payments are protected by the same security standards as your bank.
Clear Terms
Our policies are written in plain language, not legal jargon. Every rule about deposits, withdrawals, bonuses and disputes is explained upfront before you sign.
Payment Transparency
Every transaction shows the exact amount, fee (if any), and processing time. Your account statement reflects every deposit and withdrawal in real time.
Dispute Resolution
If a transaction doesn't match your expectation, we investigate within 48 hours. Our team reviews payment logs and game records to resolve issues fairly.
Regional Compliance
We operate in supported regions and follow local payment regulations. Our terms reflect Indonesia's gaming standards and e-wallet partner requirements.
Account Closure
You can close your account anytime. We process refunds of any remaining balance within 5 business days to your original payment method.
SIDE BY SIDE
Policy Consistency Across rekor77
Withdrawal Terms
Payout requests are handled uniformly. Whether you're cashing out from slots, live tables or sportsbook, the same verification and processing rules apply.
Account Security
Two-factor authentication, password recovery and fraud detection work the same way across your entire account, regardless of which game you're playing.
Bonus Terms
Promotional conditions are identical whether you're in the slot lobby or at a live table. Rollover requirements and expiry dates never change between sections.
Game Rules
Each game's payout percentage, house edge and feature mechanics are set by the provider and displayed consistently. No hidden variations between lobbies.
Dispute Handling
Our investigation process is the same for all game types and payment methods. Response times and resolution paths never differ based on where you played.
Privacy Standards
Your data is protected by the same encryption and retention policies across slots, live casino, sportsbook and account settings. No exceptions.
AT A GLANCE
What Defines Our Policy Approach
No Hidden Fees
Every deposit and withdrawal shows the exact cost upfront. DANA...
Instant Confirmations
Deposit confirmations arrive in your account within seconds. Withdrawal requests...
Account Verification
We verify your identity once during signup. After that, your...
Bonus Clarity
Promotional terms are spelled out before you claim anything. Rollover...
Withdrawal Flexibility
Cash out to the same payment method you deposited from...
Privacy Control
You control what data we store and how we use...
Legal & Policy Questions
Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, create a new password, and you're back in. If you don't receive the email, check your spam folder or contact live chat.
Yes. Withdrawals are processed to your original payment method within 1–5 business days. If you have an active bonus, you may need to meet the rollover requirement first. Check your account for any pending conditions before requesting a payout.
All transactions use 256-bit SSL encryption, the same standard banks use. Your DANA, OVO, GoPay and QRIS details are never stored on our servers. Payment processing is handled by certified partners with PCI compliance.
Contact our support team with the transaction ID and date. We investigate within 48 hours by reviewing payment logs and game records. If an error is found, we reverse the charge or issue a refund to your account immediately.
Yes. Your personal information is encrypted and never shared with third parties without your consent. We only use your data to process payments, verify your identity, and send account updates. You can request a data export or deletion anytime.
Close your account anytime from the settings menu. Any remaining balance is refunded to your original payment method within 5 business days. Your account data is retained for 12 months for compliance, then deleted.
We operate in supported regions where local law permits. Payment methods like DANA, OVO, GoPay and QRIS are available nationwide. If you're unsure about your region, contact support with your location and we'll confirm access.